Step 1 - Book an independent care provider through Dytter for a specified number of hours. Or find a caregiver in response to a request you made through Dytter Direct.
Step 2 - The care provider works the agreed shift, and ticks it off in Dytter. If the number of hours worked is lower or higher than what’s scheduled, they’ll indicate this. If they worked additional hours, the higher number applies. If they worked fewer hours, the planned number of hours applies, unless the caregiver decided on their own to stop early.
Step 3 - You’ll receive notification that the shift was completed, and you can approve or reject it. If you reject, you’ll need to provide a reason, in which case the provider can either adjust the service, or contact you directly to discuss.
Step 4 - Every week or every month (your choice), you’ll receive an invoice for all of the hours you’ve approved. We’ll customize this invoice to your needs and your administration process as much as possible. For example, we can deliver invoices for each district team, or each independent care provider.